There are two ways of looking at a team or a company:
1. The first is through a formal organization chart. Through it you can observe the power or responsibility system, the division into sections and the function performed by each member. This organization chart answers the question: "Who is responsible for what work?
2. The second way of analyzing a company is through team dynamics. This analysis is very useful and gives us a lot of information. Let's look at an example of a company on the next slide.
This is what we call an informal organization chart of a company. This organization chart shows us the interpersonal relationships, the real work flows, the politics and culture that make the company work in a certain way. The informal structure responds to the question: "Who do you need to go to in order to do your job?
It’s very important to have an informal organization chart of the company because it allows us, for example:
1. To locate valuable individuals who may be overburdened with work, as in the case of Roy, a very capable man who does not even occupy a command post, but to whom everyone comes to ask for information.
2. To come across people who ask for too much help and perhaps need more training, like Alex.
3. To find employees who work well, but are too isolated and do not participate in the company's culture, like Joachim, who only relates to Melinda.
4. To see possible frictions within a team, such as Jenny and Enric, who despite working in the same office, seem to share no work relationship.
5. To observe in which divisions we can improve communication and establish more effective ways of working.
In companies the most valuable information is always below the surface.
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